Help center

How can we help?

Start with the five-minute guide, then try a recipe. Everything is written for shop owners, not programmers.

Connect Gridly and your shop in about five minutes.

Copy-and-paste questions with screenshots of the answers.

15-second clips showing what Gridly can do.

Preview, approval, undo and what Gridly never does.

Why Claude asks “Allow once” and how to speed it up.

Fixes for the most common connection problems.

Quick answers about privacy, safety and pricing.

A real person answers, usually within two business days.